These are some of my reviews which have been collated from clients which I have helped recently
Kate could not do enough for us during the sale of our home. We were selling due to our divorce and Kate was so respectful and understanding and went out of her way to make sure things weren't awkward for us. She made me feel comfortable from start to finish.
I really want to buy another property from Kate. Super proactive and supportive.
Very happy with the service and professionalism of Roe&Co. We sold within 48 hours of instruction. We were guided by our agent through the whole process from instruction to completion.our agent was Kate Roe, the owner of the business, she absolutely drives the whole Process for you, she’s not just a 9to5 agent. The minute she hears there is any development during the process, you will be informed immediately.
Kate has recently helped me in selling my property.
As this was the first time I have sold a property I was apprehensive on what I needed to do and what was required of me. Kate completely put me at ease and took control of everything, well above and beyond what I expected her to do. From sorting the viewings to putting me in touch with all other agencies I needed to work with. She was with me every step of the way keeping me regularly updated on the progress. I could not recommend her enough. Now the sale has been finalised I will be looking to sell another property straight away and have no hesitation in asking Kate to assist me in this.
Kate we go again. 😁
Kate was absolutely amazing from the first telephone call through to completion. We were quite nervous with this being our first ever home and Kate really put our minds at ease. She was really friendly, understanding, clear with information, accommodated to our last minute requests of seeing the property, answered any questions we had and was available at any hour on her mobile phone. The best service we could have asked for and we genuinely couldn't have asked for a better agent to be a part of such a memorable part of our lives. Thank you Kate for making this such an enjoyable experience!
Kate is the most wonderfully attentive help we could have ever expected, she looked after the whole scene... immaculately (with a beautifully refreshing smile).
Roe and Co. have been so helpful through every step of the process. We felt extremely happy with the personal service we have received. Roe and Co. took the stress out of moving home for us and we would recommend to friends and family.
Great personal service thank you
Kate was great from start to finish! As a first time buyer Kate helped me every step of the way. All of my questions and queries where answered with a clear and quick response. Kate was really understanding and was so surprised with how easy my whole experience was for a first time buyer! Thank you for all your help
Kate was helpful and professional from the beginning to the end of the sale. She was always available to answer any and all of my questions. Kate viewed my property on the Monday, viewings on Wednesday and the sale was agreed on Thursday! She is amazing, kind and knowledgeable. I cannot recommend her highly enough.
Kate is professional, dedicated, knowledgeable and friendly. Within 24 hours of marketing our property, she secured an asking price offer and completed the sale in five weeks. Throughout the process, Kate was readily available to talk via phone, text or email. She always knew exactly where all parties were up to in the selling process. We wouldn't hesitate to recommend Kate, shes the best.
Kate has helped us to sell our apartment. First of all the service that she has provided has been the best from any estate agent we have been with. Kate was aware that our property fell through previously and stayed in contact all the way through whilst waiting for the solicitors and also supported us with contacted and chasing them. The pictures and brochure that where provided by Roe and Co were the best that we had seen of our apartment and really showed what an amazing property we had. Thankyou so much Kate for all your help. I would definitely recommend her to anyone that is wanting to sell their property if they are wanting a flawless service and a friendly voice at the end of the phone.
To view my testimonials please click on the ESTAS picture below
Roe & Co Residential Sales joins national customer service award scheme, recognising the best property professionals in the UK.
Roe & Co Residential Sales, the Bolton based Estate Agent has entered The ESTAS Customer Service Awards. The ESTAS is the national award scheme which recognises the best estate and lettings agents, mortgage advisors, conveyancers and suppliers to the residential property industry. Winners are selected purely on feedback via ESTAS Customer Review platform which generates thousands of reviews from customers who have experienced the full service delivery from a property professional. Last year over 45,000 customers completed an ESTAS survey helping firms taking part to gain valuable feedback which enables them to improve their services for the future.
Founder of The ESTAS Group Simon Brown said “ESTAS has become a community of forward thinking property professionals who are committed to delivering great service and in turn changing the perception of the sector by the general public. The fact is 99% of agents, conveyancers and mortgage advisors do a fantastic job for their clients, our review platform and awards provide a kite mark of service excellence for any property professional involved in the home moving process.”
The ESTAS Awards take place every spring at the Grosvenor House Hotel in London. Phil Spencer, the country’s favourite property expert and ESTAS brand ambassador, announces the winners in front 1,000 of the UK’s top property professionals.
Spencer says “I think it says a great deal about a firm who takes part in The ESTAS. They care about their reputation and they care about their customers. Companies who sign up to The ESTAS are committed to giving customers the best possible service they can.”
Kate Roe Director at Roe & Co Residential Sales said “I treat every house sale in the same manner that I’d expect to be looked after, no matter how big or small the sale might be, every home is someone else’s home and that’s important to remember. I personally look after my clients from start to finish to ensure consistent communication and this reflects in the reviews I have been rewarded with during the almost 16 years I have been in the industry”