These are some of my reviews which have been collated from clients which I have helped recently
Kate was great from start to finish! As a first time buyer Kate helped me every step of the way. All of my questions and queries where answered with a clear and quick response. Kate was really understanding and was so surprised with how easy my whole experience was for a first time buyer! Thank you for all your help
Kate was helpful and professional from the beginning to the end of the sale. She was always available to answer any and all of my questions. Kate viewed my property on the Monday, viewings on Wednesday and the sale was agreed on Thursday! She is amazing, kind and knowledgeable. I cannot recommend her highly enough.
Kate is professional, dedicated, knowledgeable and friendly. Within 24 hours of marketing our property, she secured an asking price offer and completed the sale in five weeks. Throughout the process, Kate was readily available to talk via phone, text or email. She always knew exactly where all parties were up to in the selling process. We wouldn't hesitate to recommend Kate, shes the best.
Kate has helped us to sell our apartment. First of all the service that she has provided has been the best from any estate agent we have been with. Kate was aware that our property fell through previously and stayed in contact all the way through whilst waiting for the solicitors and also supported us with contacted and chasing them. The pictures and brochure that where provided by Roe and Co were the best that we had seen of our apartment and really showed what an amazing property we had. Thankyou so much Kate for all your help. I would definitely recommend her to anyone that is wanting to sell their property if they are wanting a flawless service and a friendly voice at the end of the phone.
Kate demonstrated within minutes that she offered a service over and beyond anything I've experienced previously from estate agents. From a buyers perspective, she has been highly professional whilst remaining personable, making viewing properties at a stressful time, completely stress free. Furthermore, she has been in regular contact providing updates and responds to queries quickly, regardless of time of day. I only wish I knew about Kate when I was selling my previous property. I guarantee that I will use Kate in the future. I would encourage others to do so. Supporting local businesses that provide first class service....its win win.
Towards the end of February this year I contacted Kate with respect to an apartment she was selling on behalf of a client. Within 30 minutes I was bowled over with her professionalism - she has arranged a viewing on the same day and arranged for me to see the property I was interested in. Kate greeted me at the address with a lovely smile and compared to other agents I have experienced, she blew them out of the water. Her knowledge of of every aspect of the property I was interested in was second to none...she even pointed out things I wasn't aware of! On leaving the address Kate contacted me and arranged a further viewing which ultimately resulted in an offer that was accepted. Since this Kate has been constantly updating me with the progress of the purchase and working closely with a solicitor she recommends ensure the completion Is expedited. I cannot thank Kate enough for the diligent service she has provided and would recommend her in a heartbeat to others. Absolutely fantastic agent. Thank you.
From Start to finish, Kate has been incredible! Kate provided a professional and personal service and we could not have asked for a better estate agent. Kate came to give a valuation and ended up taking high quality pictures, producing a brochure, adding our home to the relevant platforms & securing 4 viewings in the same evening! Amazing! We can't recommend Kate enough, she really does go above above & beyond to market and sell your home. Within 24 hours she had sold our home and made the whole process so easy for us. Kate recommended a solicitor, an EPC provider and her communications and response time are fantastic. One of the hardest working and dedicated people we've had the pleasure of meeting.
We first met Kate in February 2019 when we decided to sell our home in Bradshaw, Bolton. Kate came to see us and was friendly, helpful and professional and guided us through the process of getting our home on the market. We decided that Kate was the right lady for us and she then arranged to get our house up for sale within days. Kate called to photograph our home personally and I believe that this part made a huge difference. The advice and attention to detail that we received whilst having the photographs taken was amazing and when our house was added to Rightmove along with the well thought out description it just stood out! Guess what??? It was sold within 16 days.......After this point Kate made sure that she was involved and spent time chasing our buyer, the buyers Estate Agent and the Solicitors that were involved in the process. I would not hesitate to recommend Kate and I am sure that should you decide to use her services then you will not be disappointed.....This lady is just top notch!....Thanks Mike & Vic in Bolton
After buying and selling numerous properties in various areas I can honestly say that I have never had the same service anywhere that I have had with Kate at Roe and co. Kate's knowledge of the area and industry in general is impeccable and as a result of her forward thinking initiatives that are way ahead of the older and more traditional estate agencies we sold our house in days! Kate has delivered a personal service second to none and has delivered on her promises. EXCELLENT EXPERIENCE.
“Pleasant, Stressless and efficient”
I Can only say that Kate Roe was a pleasure to deal with, she was knowledgeable about the local area; pitched the price perfectly and was efficient throughout. We sold within 24 hours, achieving the price we wanted. I would recommend Kate to anyone wishing to sell their property.
Absolutely amazing professional and friendly care and attention, especially from Kate roe for my elderly father’s sale and purchase. Highly recommended - 5 Stars not enough! Thank you!!!
“Excellent and very professional....Kate was always on the end of the phone when we had problems and she was quick to resolve the matter. So if you are looking to sell and want to go with an estate agent I recommend you use Kate Roe, she is very professional and hard working”
To view my testimonials please click on the ESTAS picture below
Roe & Co Residential Sales joins national customer service award scheme, recognising the best property professionals in the UK.
Roe & Co Residential Sales, the Bolton based Estate Agent has entered The ESTAS Customer Service Awards. The ESTAS is the national award scheme which recognises the best estate and lettings agents, mortgage advisors, conveyancers and suppliers to the residential property industry. Winners are selected purely on feedback via ESTAS Customer Review platform which generates thousands of reviews from customers who have experienced the full service delivery from a property professional. Last year over 45,000 customers completed an ESTAS survey helping firms taking part to gain valuable feedback which enables them to improve their services for the future.
Founder of The ESTAS Group Simon Brown said “ESTAS has become a community of forward thinking property professionals who are committed to delivering great service and in turn changing the perception of the sector by the general public. The fact is 99% of agents, conveyancers and mortgage advisors do a fantastic job for their clients, our review platform and awards provide a kite mark of service excellence for any property professional involved in the home moving process.”
The ESTAS Awards take place every spring at the Grosvenor House Hotel in London. Phil Spencer, the country’s favourite property expert and ESTAS brand ambassador, announces the winners in front 1,000 of the UK’s top property professionals.
Spencer says “I think it says a great deal about a firm who takes part in The ESTAS. They care about their reputation and they care about their customers. Companies who sign up to The ESTAS are committed to giving customers the best possible service they can.”
Kate Roe Director at Roe & Co Residential Sales said “I treat every house sale in the same manner that I’d expect to be looked after, no matter how big or small the sale might be, every home is someone else’s home and that’s important to remember. I personally look after my clients from start to finish to ensure consistent communication and this reflects in the reviews I have been rewarded with during the almost 16 years I have been in the industry”